Talent acquisition professionals are welcoming AI as a tool, with nearly half saying big data and AI are making their roles easier.
The global Korn Kerry survey of 800 recruiters also revealed that 40% said the top way it helps is providing valuable insights, and 27% claimed it has freed up their time.
When asked to compare the quality of candidates today to five years ago, when AI was still in its infancy, 59% said candidates are more qualified today, and 51% said roles are filled in a more timely manner.
Jacob Zabkowicz, Korn Ferry vice president and general manager, RPO, North America, commented, “AI helps us dramatically enhance outcomes by finding patterns and relationships to better understand what a successful person looks in a particular position.
“For example, in a search for a global automotive maker, we discovered that in one country there was a significant movement of executives from the luxury goods sector to the automotive sector – a relationship that wouldn’t have been obvious without AI.”
Of the 14% of respondents who say AI has made their jobs more difficult, the majority say they have too much data and they don’t know what to do with it.
Franz Gilbert, Korn Ferry vice president of Product Innovation, added, “Data for data’s sake is not a solution for smart talent acquisition practices.
“Recruiters need to refine their skill sets and work with the right kind of AI tools that will provide them with critical information such as compensation analysis and supply/demand reports on particular job categories in specific regions. We use AI to provide hiring managers with tangible insights, not simply industry rules of thumb or anecdotal stories about similar searches.”
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