Our Service Guarantee

We’ve been in this industry long enough to know that service is everything. We know you want a fast response to any queries you may have, and an efficient and friendly service at all times – which is why we offer the same money back service level guarantee which Simon created all those years ago.

Simon Dolan guarantees that if we fail to deliver on any one of the points below in any given month, we will refund your £95 + VAT fee for that month. Just let us know where we failed and we will arrange your refund – as well as dealing with the issue in question of course!

Simon’s promise to you

  1. When you become a client, your dedicated accountant will be in touch within one working day of your signed contract being received by us.
  2. If you email us before 4pm on a working day, we will respond the same day – if after 4pm, we will respond by the end of the next working day.
  3. Subject to all appropriate information having been received, draft Company Year End Accounts will be sent to you for approval within 15 working days.
  4. We will ensure that our client/accountant ratio is always maintained at a level that enables us to provide an exemplary level of service.
  5. If you do have to leave us a phone message for any reason, we will respond within one working day.
  6. If you send us a letter, we will respond within 2 working days of receipt.

Managing Director

Dolan Accountancy

Do you want the complete accountancy package for only £95 +VAT per month?

Yes I do

Why Dolan Accountancy?

Dolan Accountancy was set up by Simon J Dolan, the man behind the well-known brand SJD Accountancy. With over 25 years experience in the contracting marketing, Dolan Accountancy has the heritage, reputation and credibility you can trust. Working closely with our sister company, ContractorUmbrella, it means we can offer one low cost, fixed fee package at £95 + VAT per month. This gives you the flexibility of using both our Limited Company Accountancy Services and our award winning Umbrella Service, for one inclusive cost. We don’t believe in tiered packages or hidden extra fees, instead we aim to give you everything you need, including:

  • Free Company Formation – This is where it all begins. Once you have decided on an available name, we will form your company free of charge (if using our accountancy services) and it will be ready for you to use in as little as three hours.
  • Free use of ContractorUmbrella – With changes in Public Sector IR35 Legislation we understand that sometimes you are required to contract via an umbrella company. We will keep your limited company ticking over, while you work margin free via our sister company, Contractor Umbrella.
  • A Dedicated Accountant – Your accountant will be there for any company or personal tax advice that you require. We will never outsource work, even to internal teams.
  • Free Access to FreeAgent – The founder behind the multi award winning FreeAgent platform was one of Simon’s first clients, therefore it only seems fitting that we offer all of our clients access to FreeAgent, free of charge.
  • Free Business Banking – We have decided to waive our commission so our clients can use CashPlus free of charge for the first year, saving you £69.
  • Unlimited IR35 Status Reviews – We will review all of your contracts for IR35 purposes and provide you with our professional opinion as to its status.
  • Free Registered and Director’s Service Office Address – Sometimes you just don’t want your home address on display at Companies House. When you sign up to our accountancy services, we will offer the use of our address as an alternative.
  • Your Business and Personal Taxation Needs – This includes Company Accounts, Director’s Personal Tax Return, VAT Returns, Payroll, Corporation Tax and Dividend advice, to name just a few.

If you’d like to find out more about how Dolan Accountancy can help you and your business, please give us a call on 01442 795100 or email sophie.lewis@dolanaccountancy.com or jaime.thorpe@dolanaccountancy.com.

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