Skip to main content
search

The President of the CIOT has said that the temporary closure of the self-assessment helpline is ‘another flashing indicator that HMRC can’t cope with everything it is being tasked with’.

He is calling on the government to resource HMRC to provide the level of service that the UK’s taxpayers need, especially when considering that the helpline, which has been closed until September, had more than a million people use it during this same time last year.

Gary Ashford, President of the CIOT, said, “For those of you who missed it, HMRC has announced that from today [Monday 12th June 2023] it is closing its Self-Assessment Helpline for three months, directing taxpayers to its digital services instead.

“The rationale is that this will free up advisers to take calls on other lines and answer correspondence.”

Thinking of appointing Dolan Accountancy?

Give us a call on 01442 795 100 or email jaime.thorpe@dolanaccountancy.com.

Email Jaime

Gary added, “Has it really come to this? That to deal with demand and backlogs in other areas HMRC has to shut one of its best-used helplines for three months? A helpline that more than a million people called during this period last year.

“Surely the first rule of tax compliance has to be that you make it as easy as possible for those trying to comply to do so?

“Businesses are being left unable to operate while waiting for registrations. Taxpayers are being left waiting many months for repayments. Taxpayers and their advisers are being left in limbo, unable to get timely answers to their legitimate queries.

“It is not enough to simply shift people around. HMRC has to be adequately resourced to provide the services taxpayers need.”

To find out more about contracting please contact Jaime on 01442 795 100 or email jaime.thorpe@dolanaccountancy.com.

Why Thousands of Contractors Choose Dolan Accountancy

With over 25 years experience in contractor accountancy helping thousands of contractors, freelancers and the self employed, Dolan Accountancy has the specialist skills, reputation and credibility you can trust.

Working closely with our sister company, Contractor Umbrella, it means we can offer one low cost, fixed fee package at £105 + VAT. This gives you the flexibility of using both our Limited Company Accountancy Services and our award winning Umbrella Service, for one inclusive cost.

If you’d like to find out more about how Dolan Accountancy can help you and your business, please give us a call on 01442 795 100 or email sophie.lewis@dolanaccountancy.com or jaime.thorpe@dolanaccountancy.com.

We don’t believe in tiered packages or hidden extra fees, instead we aim to give you everything you need, including:

  • Free Company Formation – This is where it all begins. Once you have decided on an available name, we will form your company free of charge (if using our accountancy services) and it will be ready for you to use in as little as three hours
  • Free use of Contractor Umbrella – With IR35 Legislation changes we understand that sometimes you are required to contract via an umbrella company. We will keep your limited company ticking over, while you work margin free via our sister company, Contractor Umbrella
  • A Dedicated Accountant – Your accountant will be there for any company or personal tax advice that you require. We will never outsource work, even to internal teams
  • Free Access to FreeAgent – We offer all of our clients access to FreeAgent, free of charge
  • Free Business Banking – We have decided to waive our commission so our clients can use Tide free of charge for the first year
  • Unlimited IR35 Status Reviews – We will review all of your contracts for IR35 purposes and provide you with our professional opinion as to its status
  • Free Registered and Director’s Service Office Address – Sometimes you just don’t want your home address on display at Companies House. When you sign up to our accountancy services, we will offer the use of our address as an alternative
  • Your Business and Personal Taxation Needs – This includes Company Accounts, Director’s Personal Tax Return, VAT Returns, Payroll, Corporation Tax and Dividend advice, to name just a few
x

Not Found What You’re Looking For?

Speak to an ExpertLimited or Umbrella?
Exit
Take Home Pay Calculator