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Anyone who cannot find suitably accessible software to comply with the new Making Tax Digital for VAT rules should apply to HMRC for a temporary exemption, advises the LITRG.

HMRC are not providing in-house software for Making Tax Digital for VAT; instead, they are working with the software industry to bring products to market for all taxpayers, including those who have accessibility needs.

Currently, there are only a handful of products which meet various accessibility needs according to HMRC’s software choices tool – unavailability of suitable software products on the commercial market may constitute grounds for claiming a temporary exemption until such time as suitable software becomes available.

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Head of Team at LITRG (Low Incomes Tax Reform Group) Victoria Todd, said, “While more accessible software providers have recently been added to the GOV.UK website, we are disappointed that there is not more software available to meet various accessibility needs now that Making Tax Digital for VAT is mandatory. We urge those with accessibility needs who cannot find software that enables them to comply to contact the HMRC VAT helpline as soon as possible to request a temporary exemption.

“HMRC continue to add software products to their software choices database as more come to market, including those which meet the necessary accessibility criteria. You will need to check HMRC’s software choices tool regularly to see whether any new software is available that may meet your requirements.”

In the meantime, LITRG says taxpayers affected by this should continue to file their VAT returns and pay any VAT due as they were doing before the introduction of the new rules.

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