A new survey has revealed that when it comes to concerns about AI, workers are most worried about job losses.
While the use of Artificial Intelligence is continuing to grow, many employees are voicing their concerns about how this will affect them.
Commissioned by Acas, YouGov surveyed employees across the UK about their biggest AI concerns in their place of work.
The results are as follows:
- Job losses (cited by 26%)
- AI making errors (17%)
- No concerns (17%)
- AI is not regulated (15%)
- Data protection concerns (11%)
- Don’t know (8%)
- Environmental effects (5%)
- Other concerns (1%)
Acas Interim Chief Executive, Dan Ellis, said, “Some employers may be looking to embrace new technologies as a way to cut costs, increase productivity or make workers’ jobs easier.
“There can be concerns from staff when new technologies are introduced at work, and it’s clear from our study that their biggest worry is that AI will result in job losses.
“Bosses should have clear policies on the use of AI at work, remember that it is not a perfect technology and have open conversations with employees around its use.”
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On the use of AI at work, Acas has given advice to employers:
- Look at developing clear policies regarding the use of AI in the workplace and consult employees and any representatives on its introduction. If there is an expectation that certain roles will begin using AI, that could mean a change of terms and conditions.
- If investing in AI, you should highlight how it can improve employees’ roles and reassure staff that human involvement will still be needed.
- Remember that AI is not perfect, so outputs should be checked for accuracy, tone and bias. AI should be cited when used, and staff may require training on how to get the best outputs.
- A company’s data privacy policies will apply to the use of AI, and it is wise to check with your IT team for approved platforms. Employees should be careful entering any information that is business sensitive or personal into public tools. Any information that you do enter could be made public or used by others, so check company policies on the use of AI in the workplace and be aware of the General Data Protection Regulations (GDPR).
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