As many as 43% of SME employees have changed their jobs because of work-related frustrations and stresses that were not addressed by management.
The ‘Causes and implications of workplace stress in SMEs’ report compiled by Process Bliss also found that one-third of respondents admitted to calling in sick because of work-related stress.
According to the findings, the main sources of SME workplace stress were having to chase colleagues for updates (33%) and a lack of information or clarity when asked to do something (31%).
Other sources of workplace stress cited were a lack of control over a situation (28%), a lack of guidance/direction from the boss (26%) and a lack of response to emails (25%).
Allister Esam, CEO of Process Bliss, commented, “Many of these issues come from people not being given sufficient training or a functioning process to follow that enables them to do their job well.
“At the same time, managers are checking up on, and micro-managing staff because they have no way of seeing whether employees are following that process correctly. This harassment is stressful, contributing to a culture of mistrust and causing people working at SMEs to leave in significant numbers.