With more than 12 million taxpayers due to complete self-assessment for the 2023/24 tax year, HMRC is urging them to take advantage of their online resources for help.
While of course, some questions may be quite complex, needing the expertise of an accountant, for those who do not have this type of professional help, HMRC might have the right resources.
HMRC have revealed the top five reasons why people are calling its self-assessment helpline, suggesting a visit to GOV.UK instead to access the information quicker.
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The top five common reasons for calling the helpline are:
- I no longer need to complete a self-assessment tax return
- I need to register for self-assessment
- Can you tell me if I still have to complete a tax return?
- What’s happening with my self-assessment registration?
- What’s happening with my self-assessment repayment?
Myrtle Lloyd, HMRC’s Director General for Customer Services, said, “We want to help customers get their tax returns right first time which is why we have produced a wealth of online resources and guidance to support them every step of the way.
“Just search ‘Self Assessment’ on GOV.UK to find out more and start your return today.”
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