Generational divide causing miscommunication between Millennial and Gen Z workers

Nearly half of employees believe there’s a generational divide between Millennial and Gen Z workers, which is leading to miscommunication.

A new survey has highlighted the significant differences between the two generations, such as work habits, attitudes and expectations.

The Oak Engage survey revealed that 26% of Gen Z employees believe their Millennial colleagues normalise working long hours, while 22% of Millennials describe Gen Z as ‘entitled’.

Looking at what motivates each generation in the workplace, 21% of Gen Z prioritise career progression, while 28% of Millennials chase salary.

Will Murray, CEO at Oak Engage, said, “Our research shows that organisations must do more to understand and address the unique needs of each generation in the workplace.”

Leanne Elliott, Business Psychologist and co-host of ‘Truth, Lies and Work’ podcast, added, “Managers need to adapt their leadership style to cater to both Millennials and Gen Z, recognising that it’s not a one-size-fits-all approach.

“While Millennials might value structure and clear career goals, Gen Z often prioritises flexibility and work-life balance. The good news is that great leadership behaviours like empathy, clear communication and support are effective across all generations. It’s just about making slight adjustments for each individual.

“By understanding these nuances and personalising their approach, managers can create a more inclusive and motivated team where everyone feels valued and engaged.”

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