Demand for tax charity advice is rising

(2 minutes to read)

Charities that provide tax advice to both vulnerable and low income taxpayers say that demand for their help has risen to near record levels.

Over a quarter of a million people in the UK have been helped out by TaxAid and Tax Help for Older People in the last 25 years.

TaxAid and Tax Volunteers (which provides the service Tax Help for Older People) are registered charities that provide free tax advice to vulnerable people on low incomes who have serious tax problems – but who can’t afford essential tax advice. They aim to sort out the immediate tax problem and get their clients back on their feet again.

The charities attribute the increase in demand for their services to a range of factors including:

  • Increased complexity of the tax system
  • Higher numbers of self-employed and ‘gig economy’ workers, many of them on low incomes
  • Higher numbers of people in multiple employments, much of it precarious

Gary Millner, Joint Chief Executive of TaxAid UK and Tax Help for Older People, commented, “Over a quarter of a million people have been helped by the two charities since they were founded. We should celebrate this tremendous achievement and, in particular, recognise the huge amount of support and volunteer help from tax professionals that enables us to assist so many people.

Confused by limited or umbrella?

Talk to an expert

“Twenty-five years ago, TaxAid was founded by tax professionals who were concerned that people on low incomes were suffering significantly because they could not afford tax advice. In 2001, the Tax Help for Older People project followed, initially regionally, then nationwide. Both charities have grown steadily in the years since and are now helping more than 21,000 people a year between them.

“Nevertheless, the fact is that demand for our services is continuing to outstrip our ability to deliver it.”

In 2015, the two charities, supported by the Chartered Institute of Taxation and other professional bodies and firms, launched a joint campaign, Bridge the Gap, to raise an additional £250,000 a year to enable them to meet the increased demand for their help.

Anthony Thomas, Chair of the Bridge the Gap Steering Group, said, “TaxAid and Tax Help for Older People provide absolutely vital help to tens of thousands of people every year who cannot afford, but desperately need, help with their tax affairs. I urge anyone in a position to do so to support the Bridge the Gap campaign which aims to raise the additional resources the two charities need each year to meet demand for their help.”

To find out more about contracting please contact Jaime on 01442 795 100 or email

Why Dolan Accountancy?

Dolan Accountancy was set up by Simon J Dolan, the man behind the well-known brand SJD Accountancy. With over 25 years experience in the contracting marketing, Dolan Accountancy has the heritage, reputation and credibility you can trust. Working closely with our sister company, ContractorUmbrella, it means we can offer one low cost, fixed fee package at £95 + VAT per month. This gives you the flexibility of using both our Limited Company Accountancy Services and our award winning Umbrella Service, for one inclusive cost. We don’t believe in tiered packages or hidden extra fees, instead we aim to give you everything you need, including:

  • Free Company Formation – This is where it all begins. Once you have decided on an available name, we will form your company free of charge (if using our accountancy services) and it will be ready for you to use in as little as three hours.
  • Free use of ContractorUmbrella – With changes in Public Sector IR35 Legislation we understand that sometimes you are required to contract via an umbrella company. We will keep your limited company ticking over, while you work margin free via our sister company, ContractorUmbrella.
  • A Dedicated Accountant – Your accountant will be there for any company or personal tax advice that you require. We will never outsource work, even to internal teams.
  • Free Access to FreeAgent – The founder behind the multi award winning FreeAgent platform was one of Simon’s first clients, therefore it only seems fitting that we offer all of our clients access to FreeAgent, free of charge.
  • Free Business Banking – We have decided to waive our commission so our clients can use Tide free of charge for the first year.
  • Unlimited IR35 Status Reviews – We will review all of your contracts for IR35 purposes and provide you with our professional opinion as to its status.
  • Free Registered and Director’s Service Office Address – Sometimes you just don’t want your home address on display at Companies House. When you sign up to our accountancy services, we will offer the use of our address as an alternative.
  • Your Business and Personal Taxation Needs – This includes Company Accounts, Director’s Personal Tax Return, VAT Returns, Payroll, Corporation Tax and Dividend advice, to name just a few.

If you’d like to find out more about how Dolan Accountancy can help you and your business, please give us a call on 01442 795100 or email or